Locked out?Do it in the right order.

Hacked, disabled, suspended or locked on Instagram, Facebook, TikTok, Snapchat or Threads, or a Meta ad account shut down. The steps that matter first, then a person to talk to.

ACCOUNT RECOVERY

Secure it.
Then get it back.

Acctfix is an independent account recovery service. We help with hacked, disabled, suspended and locked accounts on Instagram, Facebook, TikTok, Snapchat and Threads, Meta ad accounts and Business Manager, username claims, impersonation reports and agency work. Whatever happened, the order is the same: secure the email and phone, use the platform's own recovery or appeal page once, keep a record of every screen, and only then look for outside help. We pick up where the official route stops.

HOW WE WORK

3steps

Email first, then the platform’s page,
then a person when that stops working.

HOW IT WORKS

Lock it down.
Then get it back.

01Send the platform, the username or ID, and what changed.

02Get an honest read and agreed terms.

03Say go and we work through the official routes; the platform makes the final decision.

Get it done on WhatsApp

PICK YOUR ISSUE

What are you seeing?

QUICK ANSWERS

Before you message.

Is Acctfix only for hacked accounts?

No. Disabled, suspended and locked accounts, ad accounts, usernames and impersonation too.

Do you work for agencies?

Yes, under the agency's own name.

What should I send?

Your username, a screenshot of the notice and when it happened. Never send passwords or login codes.

Will I actually get it back?

Nobody can promise that. We handle the process through official routes; the platform makes the final decision.

Are you part of the platform?

Independent service. Not affiliated with Meta.

TERMS

Know the terms
before we start.

Terms are agreed with you before any work starts. What we charge depends on the account, the issue and the work involved, and you know it before anything begins.

Ask first

Send the account and the notice. Asking is free.

Official routes

Everything goes through the platform’s own process.

Honest answer

If we can’t help, we say so. The platform decides.

Read the guides ↗︎

ACCOUNT RECOVERY

Still locked out?
Tell us what changed.

Instagram · Facebook · TikTok · Snapchat · Threads · Meta ads

Message us on WhatsApp Email